Highly Rated Review Management Software – Tested and Evaluated
Carla Mink
Do you want to reach everywhere? Here on this page, we evaluated all of the top Highly Rated Review Management Software to list out the 10 best based on our comprehensive evaluation methodology.
Pick one and make your online presence felt all around the world!
Our Evaluation Methodology:
- We evaluate strategies, results, reputation and support of the top online review management software.
- We look for all features offered by each companies.
- We compare pricing package and contract options.
Keen on the methodology to choose the top Highly Rated Review Management Software? We have it covered here.
Top 10 Highly Rated Review Management Software
1. MyReviewEngine
Get more 5-star reviews and triple your sales. The number one all-in-one reputation management software for monitoring, managing and boosting online reviews. Easily invite your clients to review your business.
Gauge customer intent before reviews are posted. Earn lots of 5-star reviews and increase your sales. You can quickly and easily auto-post your 4 or 5 star reviews to social media (i.e. Facebook and Google) to keep your stream full of positive influences.
Coverage: Nationwide
Free reputation analysis: Yes
Negative content: Filtering of negative reviews
Positive content: Publishing positive feedback to your website via review stream
Web presence: Creation and maintenance of a website
Social media profiles: Creation and publishing of content
Content creation: videos, images, text, GIFs
Support: Outstanding
Fast support
Affordable plans
Expert team members
Review stream to automatically grab 4 and 5 star reviews
Ability to set up auto emails requesting a review from customers or patients
Floating review widget
Advanced reporting for review metrics
Can’t have multiple profiles on Google, Yelp, Facebook etc
Review stream cannot be customized aesthetically
- Intuitive UI
- Expert support via e-mail and phone
- Hundreds of small and medium size business actively utilizing our reputation management software
- Hundreds of satisfied clients
2. REQ
We know social media and search results can make or break reputations and businesses. REQ was there from the beginning, empowering leading brands and personalities to showcase their human stories in a digital world defined by algorithms, clicks, and keywords.
As an industry pioneer, REQ gives you back control of your online reputation with a custom, personalized approach that leverages and unifies our full suite of capabilities, including branding, public relations, social media management, and search engine optimization (SEO).
Coverage: Nationwide
Free reputation analysis: Yes
Negative content: Removal of negative reviews
Positive content: N/A
Web presence: Creation of a website
Social media profiles: N/A
Content creation: N/A
Support: Standard
Reliable support
Tiered plans
Seasoned team members
Expensive tiered plans
Slow response times via e-mail
- Phone support is best
- Knowledgeable team members
- Helped reverse negative content – including U.S. landmarks
- Hundreds of positive reviews from past clients
3. Reputation Resolutions
Dealing with negative search results? Looking to repair, improve and/or manage your online reputation to generate more business? We can help. All of our services are guaranteed! If you are not 100% satisfied with our service, you don’t owe us a cent.
Coverage: Nationwide
Free reputation analysis: Yes
Negative content: Bury negative search results
Positive content: N/A
Web presence: N/A
Reporting: Monthly report
Content creation: N/A
Support: Above average
Isolates negative results
Monitors search results
Removal or suppression of negative content
“Crisis Shield” program to remove or suppress future negative content
Slow responding to clients
Lack of transparency with work being done
- Support via e-mail and phone
- Gets results quickly and they delivered on everything that was promised
- Real experts in their field that you can trust to get the job done right
- Informative, responsive and professional
4. Podium
Podium’s platform consolidates customer interactions and online reviews into a single dashboard to help users manage online review management. From the dashboard, users can send review invitations, respond to online reviews in real time, and send and receive text messages with customers and potential customers.
Additionally, Podium’s platform provides businesses with reports on the business’ day to day operations, including sentiment analysis and competitive benchmarking, that can help businesses identify potential areas for improvement.
Coverage: Nationwide
Free reputation analysis: Free demo
Negative content: Negative feedback management
Positive content: N/A
Web presence: N/A
Reporting: Analytics + dashboard
Content creation: N/A
Support: Above average
In-person, online, webinar, and documentation training
Online support
Dashboard to view analytics and metrics
Survey/poll management
Lack of pricing up front
Complicated and demanding approach to obtain the customer’s cooperation in responding
Require a one year agreement up front knowing customers will cancel the service
- Online + documentation
- Users are able to get in touch with clients that simply stop communicating
- Results in less time than most competitors
5. Weave
Reputation management can be confusing and overwhelming for local business owners, but it doesn’t have to be. If you use online review management software like Weave, it can be dead simple.
Weave automatically requests reviews from customers right after they’ve transacted with you. You’ll also get notifications whenever a review is posted so that you can respond immediately to any complaints or feedback.
Coverage: Nationwide
Free reputation analysis: Yes
Negative content: Real-time monitoring
Positive content: N/A
Web presence: N/A
Reporting: Monthly report
Content creation: N/A
Support: Average
Collect and monitor reviews on Google and Facebook
Texting customers a link to review while they’re at the front desk
Automate review requests to go out after appointments to save your staff time.
Real time monitoring
Very backlogged with the online chat and phone support
They create secondary problems while trying to fix the main problem
They would do updates during the workday with no warning to us
- Support via e-mail, phone, and chat
- Weave was able to give us what customer’s prefer – an email or text invite
- Earned dozens of reviews for clients in a shorter time than most platforms
6. NiceJob
NiceJob features automated emails and text messages that trigger customers to leave reviews. Reminders are sent if customers don’t leave a review. Users can create customer stories using photos, comments and tags in the reviews. Customer stories can be published to the website and selected stories can be shared to Facebook, Twitter and LinkedIn as well.
Coverage: Nationwide
Free reputation analysis: 14 day free trial
Negative content: N/A
Positive content: Microsite is created to help drive sales & traffic
Web presence: Microsite built and maintained
Reporting: System reporting
Content creation: No
Support: Average
They’ve made requesting reviews easy – takes 2 clicks and 30 seconds
Detects if customers haven’t left a review and sends smart reminders
Smart funnel will distribute your reviews on the sites where they’ll be seen most
Platform does not integrate with sites for specialty businesses
There is no widget to get a review directly on our website
Not easy to contact support
- Support via e-mail and phone
- Tripled the reviews of dozens of clients in a short time
7. RizeReviews
Rize is a done-for-you service to generate positive reviews & attract more customers. Rize offers custom review response writing to save businesses time and effort! The tool allows you to efficiently solicit feedback from your customers via email, text message, in-store kiosk or even printable “review us” cards.
The tool integrates with Every review site – and focuses on the sites that matter most to your business and in your industry. Whether you receive positive or negative brand feedback, responding to online reviews is critical to your business’ online reputation.
Coverage: Nationwide
Free reputation analysis: Free demo
Negative content: N/A
Positive content: N/A
Social Media: Platform integrates with top sites
Reporting: System reporting
Content creation: No
Support: Above average
Leverages the potential of technology in monitoring customer feedback across online platforms
Software allows you to monitor, boost and restore your online reputation effortlessly
Flexible review acquisition system that enables you to schedule your ORM campaigns easily
reputation management tools built with CRM-enabled point of sale (POS) system
Pricing not available up front
Phone support lacks
- Support via e-mail and phone
- Transformed hundreds of small businesses reputations in a shorter time than competitors
8. Broadly
Broadly’s automated review platform helps local businesses generate great customer reviews on the most important platforms including Google, Facebook, TripAdvisor, NextDoor & many more. Our platform helps SMBs win reviews, get more business, and communicate directly with your customers via app or desktop.
Online reviews are the single largest driver of how a consumer selects a new service so we’re here to help small, service-based businesses (1-100 employees) win a better online reputation.
Coverage: Nationwide
Free reputation analysis: Free quote
Negative content: N/A
Positive content: N/A
Social Media: N/A
Reporting: Yes
Content creation: No
Support: Average
Took the clients right to Google, Facebook, etc to collect the reviews
Software does everything by itself and reports back to you
Support responds within a few hours
Integration never fully automated and reviews were fewer than previous methods
E-mail support lacks while phone support is thorough
- Dedicated support team
- Same day phone support
- Personalized business strategy
- Clients saw results within a few weeks
- Grew their client base by 75% – mostly based on word of mouth
9. Chekkit
Chekkit is an all-in-one customer experience software. The Chekkit platform makes it easy to get great reviews online, be the obvious choice, and conveniently interact through all local channels like SMS, Facebook Messenger, Webchat, website leads and more. We are a small business, out to help other local small businesses.
Coverage: Nationwide
Free reputation analysis: No
Negative content: N/A
Positive content: N/A
Benchmarks: Yes
Reporting: Yes
Content creation: No
Support: Above average
Phone app is more stable than competitor phone apps
Staff at Chekkit couldn’t be more helpful
Cheaper than competitors
Too many bugs in their system
Phone support is slow
App tends to crash
- Phone and e-mail support during business hours
- Outstanding software and helpful team
- Affordable for entrepreneurs and small businesses
- Clients converted from competitor systems to here due to results
10. LocalClarity
LocalClarity creates value for multi-location businesses and agencies, providing a suite of tools to improve local search & map discovery, build relationships through direct customer engagement (reviews, recommendations, Q&A, and posts), and discover insights across locations to build competitive advantages.
Coverage: Nationwide
Free reputation analysis: No
Negative content: N/A
Positive content: N/A
Benchmarks: Yes
Reporting: Yes
Content creation: No
Support: Above average
Engage all of your customers from all of your locations in a single control panel
Easily manage GMB Questions & Answers across locations in the same portal
Use the Reviews Inbox to effortlessly manage reviews across all your locations
The messaging system may not be as interactive as some other platforms
Minor bugs here and there
Pricing tiers can run expensive
- Work directly with local visibility experts who provide personalized video analysis reviews of your local performance.
- Has thousands of customers across 20 unique genres
Review engine management software is an essential element of any business’s arsenal as it works toward preserving its reputation and boosting search engine optimization (SEO). We have put together a Top 10 List of the best review management software tools you can use to keep your company at the top of its game.
Digital marketing pros recognize this software as one of the best ways to track your company’s online reviews, clear up misinformation, and work toward making improvements that will build your reputation and earn the trust of potential clients. As you begin searching for the best review management software for your enterprise, it is imperative to choose the tool that best suits the unique needs of the business you run.
Our Top 10 Highly Rated Review Management Software List will act as a guide to help you choose the most appropriate software to ensure your sparkling reputation and boost your ranking in search engine results. The tools you use today will help build a strong standing in the business world and develop the future of your company.
Our list of the top 10 Highly Rated Review Management Software (ORM) is a resource for anyone who needs to remove and improve their online reputation. Fixing your online reputation can be completed with the assistance and guidance from one of the Highly Rated Online Reputation Management Companies.
If you research the Highly Rated Online Reputation Management Experts or even Highly Rated Reputation Management Companies for Individuals you’ll see that it is crucial to your reputation and your success that the ORM company you choose will impact both you and your online reputation moving forward. Since you are reading this, it looks like you already understand the importance of your online reputation.
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